Help/FAQ
Ordering and Contact Data
For all orders or inquiries, please contact Robert Yellin by phone, fax, post, or email.
Tel/Fax:
Japan Domestic 075-708-5581
Int’l (81) 75-708-5581
Fax Japan Domestic: 075-708-5393
Fax Int’l: (81) 75-708-5393
Address:
Robert Yellin Yakimono Gallery
Ginkakuji-mae-cho 2
Sakyo-ku, Kyoto-shi, Kyoto-fu
Japan 606-8407
Email:
Click here to email Robert Yellin.
Payment Methods
Credit Cards
We accept the following credit cards:
If payment is by credit card details need to be sent by fax, Skype, or email Robert and he’ll be happy to call you.
Bank Transfer (Yen only)
Send payment to:
Kyoto Bank (0158) / Ginkakuji Branch (141)
Regular Account
Name: Robert Yellin Yakimono Gallery Corporation
Number: 3307360
Swift Code: BOKFJPJZ
57 Jodojihigashida-cho, Sakyo-ku, Kyoto-shi, Kyoto, 606-8407
International Postal Money Order (US Dollars)
Contact Robert for details.
Privacy Policy
We do not and will not share your information with other companies or individuals, and we promise to protect the privacy of the information you supply us.
Guarantee and Return Policy
If for any reason you are not satisfied with your ceramic purchase, it can be returned for a full refund (minus shipping charges back to Japan). This policy is good for ten days after receipt of the work. However, the piece must be returned to us in the exact same condition it was sent to you.
Pricing, Taxes, and Shipping
The prices listed herein do not include shipping fees. All other applicable fees and taxes are included in the listed price. Robert will inform you of shipping fees and gain your approval before processing your order. Depending on the shipping method you select, your ceramic art work could be sitting at your front door in four days to four weeks.
Disclaimer
This site and our sister site at e-yakimono.net provide links to other quality sites and stores. However, we cannot be held responsible for any troubles that might arise in your dealings with these sites.
